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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Van Esser

July 2, 2026

5  out of  5
rating by Van Esser
"Nothing but outstanding service from Nony’s team, to include Carol, Cindy. I’ve been their client for 30 years and have all my insurance needs covered with them. Very responsive, efficient, nice and professional, what else can you ask for? Cindy has helped me greatly lately , she’s patient and very accommodating, pleasant in every interaction. Great job Team Nony!"
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Frances Leonor

June 12, 2026

5  out of  5
rating by Frances Leonor
"Excellent, extremely timely, and highly personalized service. I have been with State Farm, specifically with Nony Lukito-Lim Agency for several years! All my insurance needs are serviced by them. I am a very satisfied client!"
We responded:
"Hello Frances, We're delighted to hear about your experience! Thank you for being our loyal customer!! "
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Alex Medvinsky

May 28, 2026

5  out of  5
rating by Alex Medvinsky
"Very professional and detailed support. Excellent customer care. Extremely useful suggestions."
We responded:
"Thank you Mr. Medvinsky for the very kind review. We hope you always find us helpful and an advocate for you as well. We so appreciate you and Mrs. Medvinsky. "
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Gita Gupta

May 26, 2026

5  out of  5
rating by Gita Gupta
"We have been with Nony Lim's office for over 28 years. We've had exceptional service and are very happy with them!"
We responded:
"Gita, thank you so much for your wonderful review. We so appreciate you and hope you always feel advocated for and served well when it comes to your insurance needs! "
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Regina Tong

May 19, 2026

5  out of  5
rating by Regina Tong
"Everyone at the office is always friendly and helpful!"
We responded:
"Thank you Regina for the kind review! We so appreciate you! "
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Katheryn Mar

May 14, 2026

5  out of  5
rating by Katheryn Mar
"I’ve had Carol and team as my agent for years and she’s always there for me. She’s helped me review my options and advocated for me to make sure I am in the best situation. She always takes the time and care to address my concerns and I’m glad I have her!"
We responded:
"Katheryn thank you so much for this beautiful review. We so appreciate you and hope you always find us as an advocate and ready to help! "
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David Lazar

April 7, 2026

5  out of  5
rating by David Lazar
"I have been a client of this office for at least two decades. There is no where else I would select for my insurance needs. The entire team is incredible, from Nony, to Carol and I am thankful for Laura’s return. All true professionals.

I would like to update my review by also thanking Cindy. She is very good, thorough and super responsive. This is a great office and so very helpful. If you are looking for insurance, I would highly recommend you reach out to this team!"
We responded:
"Thank you for the kind review! We are so appreciative of you and your family and always enjoy talking with you and Julie. We hope you always find us helpful and feel advocated for and cared for. "
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Susan Orloff

April 4, 2026

5  out of  5
rating by Susan Orloff
"Following a major collision (in which my car was totaled), my agent (Carol Spurlock) and the State Farm claims representative (Hobart Burris) could NOT have been MORE helpful, informative, patient, caring or respectful throughout the entire post-accident process. Times like this can be unsetting, but Carol -- who's initial call was to simply inquire about how I was doing -- went out of her way to be reassuring and empathetic, then proceeded to provide important info, timelines, etc. in a clear and comprehensible way.

State Farm agents are people first, and agents second. A rare and wonderful thing in today's world! Kudos to State Farm for all it does for our community through the provision of great services and excellent staff!"
We responded:
"Thank you so much for the wonderful, encouraging review Susan! We so appreciate you and definitely care about our clients and want to make sure they feel cared for and advocated for. Kindest Regards Laura "
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Peggy Cordeiro

March 25, 2026

4  out of  5
rating by Peggy Cordeiro
"Nony and those in her office have always been helpful and informative. Their response time to inquiries or claims is exceptional."
We responded:
"Thank you so much Peggy! We so appreciate you and always enjoy talking with you and hope you always find our office helpful and an advocate for you! Thank you again for the kind review! "
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Eugene Quinn

March 1, 2026

5  out of  5
rating by Eugene Quinn
"I’ve been a client for over 20 years and have always appreciated the stellar service Nony and her staff provide. When I contact the office with a question or issue, staff are prompt to respond, and take the time to inform and educate rather than pressure. They are great at putting the customer first, which makes each interaction a pleasure."
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Genia Quinn

February 28, 2026

5  out of  5
rating by Genia Quinn
"We have been with Noni Lukito-Lim's
State Farm for over 20 years. Their emphasis on customer service is great. There is always someone to answer questions we may have and they continually look out for our best interests and coverage. Love this Staye Farm office!"
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Aaron McDaniel

February 8, 2026

5  out of  5
rating by Aaron McDaniel
"I have been a client of Carol Spurlock's for nearly 30 years (since I first got my driver's license at age 16!). She has been a constant support as I have gone through various life stages - from renters insurance during/post college, to term life insurance policies to umbrella policies, homeowner's insurance (for multiple homes) and (of course) auto insurance. Customer service has been top notch and on the rare occasion I had a claim she was right there to help me through it!"
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Elissa Ouyang

January 23, 2026

5  out of  5
rating by Elissa Ouyang
"In today’s world of automated phone systems, offshore call centers, and chatbot interactions, receiving genuine personal service has become increasingly rare. This State Farm office is a true exception. I have relied on their services for more than twenty years, and the entire team has consistently been responsive, personable, and willing to go the extra mile. Their outstanding service has made my life easier, giving me confidence that I can always depend on them for my insurance needs."
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Hans Masli

January 22, 2026

5  out of  5
rating by Hans Masli
"I have been a client for over 38+ years. I have umbrella insurance, automobile,, primary home, rentals insurances, and IRA/annuity. Nony, Carol, Cindy, Matt, Laura, Samantha and the rest of the team are amazing. Cindy is always available and ready to help every time I called. All Nony's staff are very knowledgeable, helpful, reliable, and responsive. Excellent customer services above and beyond.
My every interaction with them is always a great experience. I always recommend friends and clients to them; and I highly recommend Nony and her team at Sate Farm for all your insurance needs."
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Shannon Spurlock

December 31, 2025

5  out of  5
rating by Shannon Spurlock
"Very helpful and thorough. They care about finding you the rate that aligns with your needs."
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Matthew Pang

December 31, 2025

5  out of  5
rating by Matthew Pang
"I've been a customer of this office for over 10 years now so it's like family to me. They always provide the most professional service. The entire staff is very knowledgeable and get back to me very promptly whenever any questions or issues come up. Highly recommend!"
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Mine Berg

December 31, 2025

5  out of  5
rating by Mine Berg
"I've been a customer for 20 years during which time Carol has expertly helped navigate all my insurance needs. I highly recommend Nony's office and all her staff!"
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Marianne Chaplin

December 23, 2025

5  out of  5
rating by Marianne Chaplin
"The team of Noni Loketo Lim is five star! Carol Spurlock took the information turn the claim around within one week! I can’t thank them enough for all their help during a difficult time!
If you Have any insurance needs please make sure to call the team they’re amazing!!!"
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Ali Fatemi

December 17, 2025

5  out of  5
rating by Ali Fatemi
"I have been a client for more than 2 decades. Nony, Carol, Laura, and the rest of the team are simply amazing. They are very knowledgeable, helpful, reliable, and responsive. They are professional and friendly, and every interaction with them is a pleasant experience. I would highly recommend Nony and her team for all insurance needs."
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Carrie Rubinstein

November 20, 2025

5  out of  5
rating by Carrie Rubinstein
"We have been with this office since the early 80s. I can’t say enough good about the office and their staff. We are so fond of carol and Laura and feel like they care for us as family. Thank you very much!!!!"
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Tim Lopez

October 30, 2025

5  out of  5
rating by Tim Lopez
"Great customer experience always!"
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Janice Pang

October 29, 2025

5  out of  5
rating by Janice Pang
"Great service and always helpful and responsive! Professional staff that care for my needs. Highly recommend!"
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Renee Prescott

October 28, 2025

5  out of  5
rating by Renee Prescott
"Nony and her staff provide excellent, friendly service. They are always ready to assist and are very knowledgeable. We have been using their services for over 20 years."
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Ryan prescott

October 28, 2025

5  out of  5
rating by Ryan prescott
"Nony's office (Laura Quinn in particular) has provided me with great service for over 10 years. i couldn't be happier :)"
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theresa c Lee

October 7, 2025

5  out of  5
rating by theresa c Lee
"Very first policy with Nony when our youngest son was 16 now 51 with two grandchildren.
Greatest blessing to have Nony for all our insurance needs. Her vast knowledge and experiences are second to none. Professional guidance and quick responses have been superb. So trustworthy. THANK YOU and continued success."