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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Silvia Morin

Silvia Morin

October 6, 2026

5  out of  5
rating by Silvia Morin
"I have been with State Farm for over 36 years, and Carol has been my agent throughout all of those years. She has been there for me not only when I’ve needed help with car accidents and damages, but also through the many changes and unexpected turns that life brings.

Having someone you trust and know will be there when you need them is priceless. Carol has always made me feel protected, cared for, and confident that I was in good hands.

Recently, my son joined State Farm as well, and it makes me happy to know that he will have the same protection and peace of mind that I have had for more than 36 years with such a great insurance company.

I am truly grateful to Carol and State Farm for being there for me and my family through the years. I couldn’t recommend them more highly."
We responded:
"Silvia! You are so sweet. Thank you so much for your wonderful review. We are encouraged and hope you always find us helpful, ready to advise and an advocate for you and your family! We so appreciate you and your family. "
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Mike Doktorczyk

October 2, 2026

5  out of  5
rating by Mike Doktorczyk
"Really appreciate the great customer service I get from Cindy and Carol, on Nony's great State Farm team."
We responded:
"Thank you Mike for your kind review. We so appreciate you and hope you always find us to be an advocate and help for you and your family for all your insurance needs. "
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Gloria Sikora

October 1, 2026

5  out of  5
rating by Gloria Sikora
"Over the decades I have found the staff in Nony’s State Farm office … particularly Carol Spurlock … to be very responsive and helpful. Professional, but friendly and supportive, during some of the rough moments that come up in life. I highly recommend!"
We responded:
"Thank you so much Gloria for the kind review! We all enjoy talking with you. We hope you always find us to be an advocate and a help with all your insurance needs. We thank you for being with us, as well, all these years! We so appreciate you! "
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Morris Davidowitz

September 24, 2026

5  out of  5
rating by Morris Davidowitz
"Have used Nony as my agent for over 30 years. Continue to use her even thought I now live in Southern California. Have nothing but great things to say about Carol, who handles most of my insurance business. Nony's staff follows thru with everything in a timely and professional manner."
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Randy Starrett

September 16, 2026

5  out of  5
rating by Randy Starrett
"Nony's office staff has always achieved excellence for me in my opinion working the ongoing additions and modification to rental, residential, commercial and 11 or more vehicle policies. A+"
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David Flaig

September 3, 2026

5  out of  5
rating by David Flaig
"Noni and her team are excellent and always offering the best options regarding insurance ... Highly recommend them !!"
We responded:
"Thanks David for the very kind review! We so appreciate you! "
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Jockart53

August 26, 2026

5  out of  5
rating by Jockart53
"I have been doing business with Nony and her helpful staff for years. They are always friendly and helpful with the claims we've had. They are like family."
We responded:
"Thanks so much Tom! We so love your family and appreciate all the years you've been with us. We hope you always find us to be an advocate and help! "
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Franco Cirelli

August 8, 2026

5  out of  5
rating by Franco Cirelli
"Nony Lukito-Lim - State Farm Insurance Agent has been our insurance agent for many years. They are a team of knowledgeable professionals (especially Carol) who are interested in their insured rather than policies only. They are reliable, responsive and caring and provide truly outstanding customer services."
We responded:
"Thank you, Franco, for this very encouraging review. We so appreciate you and your family and hope you always find us an advocate for you and helpful in all your insurance needs. "
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Richard Selsted

August 4, 2026

5  out of  5
rating by Richard Selsted
"Nony’s agency has always been extremely professional and very responsive to any of my needs. I have been with them for decades and will continue to work with them for years to come."
We responded:
"Thank you so much for this wonderful review Rich! We so appreciate you and your years with us and hope you always find us helpful and an advocate for you.
"
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Peggy Chen

August 3, 2026

5  out of  5
rating by Peggy Chen
"Had issues with my billing payment OL. Contacted SF and spoke with Cindy. She was knowledgeable & helped me resolve my issue/error quickly. She is very pleasant & understanding. Truly an asset to the company. Thank you Cindy!"
We responded:
"Thank you so much Peggy for the wonderful review. We hope you always find our office an advocate for you and helpful. We so appreciate you and Cindy was so happy she could help you. "
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Josette Selim

July 11, 2026

5  out of  5
rating by Josette Selim
"I had some questions regarding my policies, Cindy was extremely helpful by answering my questions. She took the time to explain the coverage I had in each of the policies. Now I feel more comfortable."
We responded:
"Thank you so much Josette for your kind review. We hope you find everyone in our office helpful and an advocate for all your insurance needs. We so appreciate you! "
Profile photo of Ali Fatemi

Ali Fatemi

July 10, 2026

5  out of  5
rating by Ali Fatemi
"I have been a client for more than 2 decades. Nony, Carol, Laura, and the rest of the team are simply amazing. They are very knowledgeable, helpful, reliable, and responsive. They are professional and friendly, and every interaction with them is a pleasant experience. I would highly recommend Nony and her team for all insurance needs."
We responded:
"Thank you Mr. Fatemi, for the kind review! We so appreciate you and your family! We hope you always find us helpful and an advocate! Wishing you and your family a wonderful holiday season! Kindest Regards Laura "
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Bin Ma

July 6, 2026

5  out of  5
rating by Bin Ma
"Great staff to work with. Very helpful and responds quickly"
We responded:
"Thanks so much Bin! We appreciate you! "
Profile photo of Van Esser

Van Esser

July 2, 2026

5  out of  5
rating by Van Esser
"Nothing but outstanding service from Nony’s team, to include Carol, Cindy. I’ve been their client for 30 years and have all my insurance needs covered with them. Very responsive, efficient, nice and professional, what else can you ask for? Cindy has helped me greatly lately , she’s patient and very accommodating, pleasant in every interaction. Great job Team Nony!"
We responded:
"Thank you Van, for your kind and encouraging review! We always hope you find us helpful and an advocate for all your insurance needs. We all love talking to you! "
Profile photo of Frances Leonor

Frances Leonor

June 12, 2026

5  out of  5
rating by Frances Leonor
"Excellent, extremely timely, and highly personalized service. I have been with State Farm, specifically with Nony Lukito-Lim Agency for several years! All my insurance needs are serviced by them. I am a very satisfied client!"
We responded:
"Hello Frances, We're delighted to hear about your experience! Thank you for being our loyal customer!! "
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Alex Medvinsky

May 28, 2026

5  out of  5
rating by Alex Medvinsky
"Very professional and detailed support. Excellent customer care. Extremely useful suggestions."
We responded:
"Thank you Mr. Medvinsky for the very kind review. We hope you always find us helpful and an advocate for you as well. We so appreciate you and Mrs. Medvinsky. "
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Gita Gupta

May 26, 2026

5  out of  5
rating by Gita Gupta
"We have been with Nony Lim's office for over 28 years. We've had exceptional service and are very happy with them!"
We responded:
"Gita, thank you so much for your wonderful review. We so appreciate you and hope you always feel advocated for and served well when it comes to your insurance needs! "
Profile photo of Regina Tong

Regina Tong

May 19, 2026

5  out of  5
rating by Regina Tong
"Everyone at the office is always friendly and helpful!"
We responded:
"Thank you Regina for the kind review! We so appreciate you! "
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Katheryn Mar

May 14, 2026

5  out of  5
rating by Katheryn Mar
"I’ve had Carol and team as my agent for years and she’s always there for me. She’s helped me review my options and advocated for me to make sure I am in the best situation. She always takes the time and care to address my concerns and I’m glad I have her!"
We responded:
"Katheryn thank you so much for this beautiful review. We so appreciate you and hope you always find us as an advocate and ready to help! "
Profile photo of David Lazar

David Lazar

April 7, 2026

5  out of  5
rating by David Lazar
"I have been a client of this office for at least two decades. There is no where else I would select for my insurance needs. The entire team is incredible, from Nony, to Carol and I am thankful for Laura’s return. All true professionals.

I would like to update my review by also thanking Cindy. She is very good, thorough and super responsive. This is a great office and so very helpful. If you are looking for insurance, I would highly recommend you reach out to this team!"
We responded:
"Thank you for the kind review! We are so appreciative of you and your family and always enjoy talking with you and Julie. We hope you always find us helpful and feel advocated for and cared for. "
Profile photo of Susan Orloff

Susan Orloff

April 4, 2026

5  out of  5
rating by Susan Orloff
"Following a major collision (in which my car was totaled), my agent (Carol Spurlock) and the State Farm claims representative (Hobart Burris) could NOT have been MORE helpful, informative, patient, caring or respectful throughout the entire post-accident process. Times like this can be unsetting, but Carol -- who's initial call was to simply inquire about how I was doing -- went out of her way to be reassuring and empathetic, then proceeded to provide important info, timelines, etc. in a clear and comprehensible way.

State Farm agents are people first, and agents second. A rare and wonderful thing in today's world! Kudos to State Farm for all it does for our community through the provision of great services and excellent staff!"
We responded:
"Thank you so much for the wonderful, encouraging review Susan! We so appreciate you and definitely care about our clients and want to make sure they feel cared for and advocated for. Kindest Regards Laura "
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Peggy Cordeiro

March 25, 2026

4  out of  5
rating by Peggy Cordeiro
"Nony and those in her office have always been helpful and informative. Their response time to inquiries or claims is exceptional."
We responded:
"Thank you so much Peggy! We so appreciate you and always enjoy talking with you and hope you always find our office helpful and an advocate for you! Thank you again for the kind review! "
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Eugene Quinn

March 1, 2026

5  out of  5
rating by Eugene Quinn
"I’ve been a client for over 20 years and have always appreciated the stellar service Nony and her staff provide. When I contact the office with a question or issue, staff are prompt to respond, and take the time to inform and educate rather than pressure. They are great at putting the customer first, which makes each interaction a pleasure."
We responded:
"Thank you for putting your trust in our office and for the kind review! We so appreciate you and your family and hope you always find us to be helpful and an advocate. "
Profile photo of Genia Quinn

Genia Quinn

February 28, 2026

5  out of  5
rating by Genia Quinn
"We have been with Noni Lukito-Lim's
State Farm for over 20 years. Their emphasis on customer service is great. There is always someone to answer questions we may have and they continually look out for our best interests and coverage. Love this Staye Farm office!"
We responded:
"Thank you for this wonderful review! We so appreciate you and your family and hope you always find us to be helpful, and that you feel well protected and advocated for."
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Aaron McDaniel

February 8, 2026

5  out of  5
rating by Aaron McDaniel
"I have been a client of Carol Spurlock's for nearly 30 years (since I first got my driver's license at age 16!). She has been a constant support as I have gone through various life stages - from renters insurance during/post college, to term life insurance policies to umbrella policies, homeowner's insurance (for multiple homes) and (of course) auto insurance. Customer service has been top notch and on the rare occasion I had a claim she was right there to help me through it!"
We responded:
"HI Aaron, Thank you for the kind words! We appreciate you just as much !! "