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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kaveh Mahjoob

April 23, 2025

5  out of  5
rating by Kaveh Mahjoob
"Have been a customer for 26 years. Great service, timely claim processes and real kind and professional. Thank you all."
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mohamed hararah

April 21, 2025

5  out of  5
rating by mohamed hararah
"I’ve been with Carol and the State Farm team in Foster city for over 30 years, and I truly can’t say enough good things about them. From day one, they’ve consistently delivered exceptional service. Carol and her team are not only professional and knowledgeable, but they also genuinely care about their clients. Anytime I’ve had a question about my policy, needed to make a change, or even file a claim, they’ve been incredibly responsive and helpful—often getting back to me the same day. I’m grateful to have such a dependable team on my side and wouldn’t hesitate to recommend them to anyone looking for reliable insurance service."
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Gary Bracken

April 18, 2025

5  out of  5
rating by Gary Bracken
"My family and I have been working with this office, with Carol as our main contact, for over 20 years - That's spanned two houses, and at least a dozen vehicles over the years. Whenever I've needed to get a quote, ask a question, or use my coverage they've been extremely helpful!"
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neil indicks

April 15, 2025

5  out of  5
rating by neil indicks
"just want to let you know the young lady that helped me at your office yesterday when I called should get put to the top of the public relations service award , and coming from me that's fantastic I spent my working life in the service arena...wow Thanks Neil Indicks"
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Derek Uyemura

April 4, 2025

5  out of  5
rating by Derek Uyemura
"Once again received great service from Carol at Nony Lukito Kim - State Farm Insurance. All team members I've worked with are very capable and look out for their customers. I've been with them for close to 30 years and have never been let down."
We responded:
"Thank you so much Derek :)"
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S

March 26, 2025

5  out of  5
rating by S
"We’ve been with them for years and their customer service is outstanding."
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Jason Orloff

March 20, 2025

5  out of  5
rating by Jason Orloff
"Everyone at this location are extremely professional and friendly. We've been members for a long time and would absolutely recommend this location to anyone!"
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Runner

March 13, 2025

5  out of  5
rating by Runner
"Our State Farm agent Nony Lukito-Lim who we’ve had for years has always taken care of all our needs in a fantastic manner. Always so friendly and helpful in every way. Hope to be able to continue to work with her and State Farm for years to come"
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Karen Wendel

March 12, 2025

5  out of  5
rating by Karen Wendel
"Being an insurance agent is not for the faint of heart! People generally only deal with you when bad things have happened, which means they are not in the best frame of mind. Nony and her team, including Laura Quinn, have been taking care of our family for over 25 years. They are wonderful, very responsive, super professional, and great to work with, even in those tough times. We were in a nasty car accident last December that resulted in our beloved Defender being totaled. The difference between the great responsiveness provided by Nony versus that of the insurance agent/company representing the person who hit us was so stark it was terrifying. Go Nony and team! Thank you for being so awesome."
We responded:
"Karen! We so appreciate you and your family and definitely hope you always feel advocated for and cared for! Thank you for all your years with us! "
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Maryann Bramhall

March 12, 2025

5  out of  5
rating by Maryann Bramhall
"Great customer service, all the ladies in the office are quick and efficient."
We responded:
"Thank you for the kind review Maryann! We so appreciate you and hope you always feel advocated for and cared for!"
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HARRILYN GREENE

February 28, 2025

5  out of  5
rating by HARRILYN GREENE
"State Farm in Foster City has taken care of my son, and I for decades: the superior service, kindly support, and compassion is beyond words! With the most recent issue, I had the pleasure to speak to Matthew Pang who as Nony, Carol, & Cindy provided the most stellar service. For those seeking an amazing support Team you must contact this F.C. office!"
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Michael Tsai

February 24, 2025

5  out of  5
rating by Michael Tsai
"Matthew Pang has taken care of my family's insurance needs for years. He has provided valuable knowledge to help us navigate the complicated insurance space and has also shown an incredible level of care, often going above and beyond to support clients through difficult situations. For example, after my car was damaged a second time due to faulty repair, he not only coordinated within State Farm, but also contacted the auto repair shop, devising a solution where I would not have to incur additional costs to fix my vehicle, all without requiring any effort from me. We are thankful to have him as our partner in the insurance space, knowing that our family and assets are protected."
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Eddie Avakoff

February 12, 2025

5  out of  5
rating by Eddie Avakoff
"Been our go-to for all insurance: home, life, and auto for over 30 years. Carol is absolutely fantastic. The best customer support. The best coverage. No plans to go anywhere else but State Farm"
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Ihab Hanna

February 11, 2025

5  out of  5
rating by Ihab Hanna
"I love working with Cindy at Nony Lukito office. Cindy is very helpful and she answers all the questions I have regarding my policies. I wont change my insurance agency because I get a great service."
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Jen W.

February 6, 2025

5  out of  5
rating by Jen W.
"I've had a great experience working with this State Farm office. They were recommended to me by a family member who has also been very happy with their service. The whole team is very responsive and helpful. Matt has been wonderful in helping me manage my policies and is very patient in answering all my questions."
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Chen Litrus

January 30, 2025

5  out of  5
rating by Chen Litrus
"I have been Nony's customer for decades. She and her staffs have always been great helps with my insurance needs. Now my sons are also her customers."
We responded:
"Thank you so much Chen for the kind words. We so appreciate you and your family! "
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Aziz Haharah

January 21, 2025

5  out of  5
rating by Aziz Haharah
"We have been with Nony’s State Farm office for more than 30 years. The level of personalized customer care is phenomenal. We always feel secure that our coverage is adequate for our needs. I highly recommend Nony and her team of experts."
We responded:
"Dear Aziz and Valerie! Thank you so much for being such great client. We always enjoy talking to each of you and your family! Thank you so much for the wonderful review. We so appreciate you!"
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Elysa S

December 31, 2024

5  out of  5
rating by Elysa S
"Noni and Cindy and their team have always been on top of things with our accounts and all. They always ensure we don’t lapse and are always helpful to serve us. They’re also knowledgeable with their products and are able to offer the best ones that suit our needs. That’s why we stick with them for 20+ years!"
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Edwin Li

December 31, 2024

5  out of  5
rating by Edwin Li
"Been with Nony since getting my first car insurance policy. Her agents Carol and especially Matt have been stellar. They are transparent about why they ask questions and try to act and give options in my best interest. I just filed a claim for the first time and Matt was compassionate, understanding, and thorough to help me "adult" my way through this stressful time. Getting insured in California is painful but this group has really smoothed things out."
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Rohit Pandit

December 31, 2024

5  out of  5
rating by Rohit Pandit
"Matthew and Team have been really helpful in getting my auto insurance payments right. Highly recommended!"
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Shayan Fatemi

December 30, 2024

5  out of  5
rating by Shayan Fatemi
"I had a great experience with state farm last week. I had an accident and when I reported to state farm, i got phone call from Matt, one of the best agents. He is very knowledgeable, patient and respectful. He patiently answered all my questions and help me to get through the process. He is amazing in his profession."
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Ye Liu

December 19, 2024

5  out of  5
rating by Ye Liu
"Nony's team is great, especially Cindy Lam. I have been their client for almost 10 years and there is a reason. They, especially Cindy, are very patient and understands our needs. Life is not easy for our family these days, and thus we have quite a few claims, when we are confused and needs help with explanations, Cindy was always there. Cindy also reviews our situation regularly and give us prompt suggestions to suit our needs."
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Hla Win

December 17, 2024

5  out of  5
rating by Hla Win
"I have been with Statefarm sgent Nony for about 25years and have multiple policies. I feel really reassured and have peave of mind. Over the years, I made a few claims for some incidents and never had problem with claim process."
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Holly Wergeland

December 16, 2024

5  out of  5
rating by Holly Wergeland
"I love the customer service at State Farm insurance! I always have the best care whenever I call! They are always the sweetest and most genuine people who actually care to help you through the struggles! Highly recommend:)"
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Jordan Holst

December 14, 2024

5  out of  5
rating by Jordan Holst
"Personable, Knowledgeable and Helpful! Highly recommend"